Council unanimously passes Queens lawmaker’s bill to ensure quality services for domestic violence survivors

“Evaluating and reflecting on how a program is performing from the perspective of the participants is a critical tool for identifying opportunities for improvement as well as ways to capitalize on existing strengths,” notes Alisha Bailey, ATI (Alternatives to Incarceration) Counselor at The Fortune Society. On QNS, learn more about a recently passed bill by Queens City Councilman Rory Lancman, which ensures that individuals who receive services at Family Justice Centers in New York City will be provided with service satisfaction surveys.